How by applying TQM, higher educational programs enriches?

  • SADIGH RAISSI Islamic Azad University

Abstract

TQM is a philosophy and system for continuously improving the services and/or products offered to customers. It can help a university provide better service to its primary customers--students and professors. The continuous improvement focus of TQM is a fundamental way of fulfilling the accountability requirements common to educational reform.
Operating a no-fear TQM system with a focus on continuous growth and improvement offers more excitement and challenge to students and teachers than a "good-enough" learning environment can provide.
This paper tends to give an overview about Total Quality Management abbreviated by TQM and its core concept due to implement it in universities in order to enrich the higher educational programs. Every body must know, TQM in Education is a timely tool, which must be clearly understood, adopted and implemented as soon as possible.

References

1 - Vardeman, S. B. and Jobe, J. M,( 1999), “Statistical Quality Assurance Methods for Engineers”, John Wiley & Sons Inc.
2 -Motwani, Jaideep, Implementing TQM in education: Current efforts and future research directions, Journal of Education for Business. Washington: Nov 1995. Vol. 71, Iss. 2; pg. 60
3 - Brower, M. (1991). The paradigm shifts required to apply TQM and teams in higher education. Readings in Total Quality Management, 485-497.
4 - Coate, L. E. (1990). TQM at Oregon State University. Journal for Quality and Participation, December, 90-101.
5 - Enthin, D. H. (1993). Boston: Less than meets the eye. Change, May/June, 28-31.
6 - Ewell, P. T. (1993). Total quality & academic practice: The idea we've been waiting for? Change, 25, 49-55.
7 - Feigenbaum, A. (1994). Quality education and America's competitiveness. Quality Progress, September, 83-84.
8 - Helms, S., & Key, C. (1994). Are students more than customers in the classroom? Quality Progress, September, 97-99.
9 - Rhodes, L. A. (1992). On the road to quality. Educational Leadership, 50, 76-80.
10 - Godbey, G. 11993). Beyond TQM: The agile institution. Educational Record, Spring, 37-42.
11 - Marchese, T. (1993). TQM: A time for ideas. Change, 25, 10-13.
Published
2019-04-30
How to Cite
RAISSI, SADIGH. How by applying TQM, higher educational programs enriches?. The Journal of Quality in Education, [S.l.], v. 9, n. 13, p. 6, apr. 2019. ISSN 2028-1897. Available at: <http://journal.amaquen.org/index.php/joqie/article/view/184>. Date accessed: 18 july 2019.