Quality challenges to the universities for contributing to the development of the smart cities and communities

  • Juhani Anttila International Academy for Quality (IAQ)
  • Kari Jussila University of Helsinki


Universities have had a diverse influence on the development of the society as a whole and also today on the smart city and community projects. Successful collaboration with the many different involved societal parties, however, sets requirements forquality in all of the main activity sectors of the universities including higher education, research and participation and influence in regional development. In practice, this is ensured through organizational learning towards excellence in the overall performance of the university that implies professional quality management principles, innovations in processes and practices aligned with the other organizations of the society.

   Smart cities and communities bring together city planning, industry, universities and citizens to improve urban life of individuals and organizations and ultimately to enhance quality of society and reinforcing sustainable development. Smart city also is a manifestation of the 4th industrial revolution  and industry 4.0, which are the subjects of considerable discourse today widely. These emerging phenomena imply innovations, better planning, a more participatory approach, higher energy efficiency, better transport solutions, intelligent use of information and communication technologies. However, it is essential that people are at the center.

   This article brings up conceptual bases, practical solutions and examples especially from the viewpoint of professional quality management in the universities.

How to Cite
ANTTILA, Juhani; JUSSILA, Kari. Quality challenges to the universities for contributing to the development of the smart cities and communities. The Journal of Quality in Education, [S.l.], v. 7, n. 9, aug. 2017. ISSN 2028-1897. Available at: <http://journal.amaquen.org/index.php/joqie/article/view/3>. Date accessed: 21 jan. 2019.